Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March
Customers may notice a brief disconnection of services during this time.
Past Incidents
18th April 2022
No incidents reported
17th April 2022
No incidents reported
16th April 2022
No incidents reported
15th April 2022
No incidents reported
14th April 2022
No incidents reported
13th April 2022
Mangaotaki Upgrade, scheduled 3 years ago
If the weather holds out we are looking to upgrade our main Magaotaki feed dish.
This will cause an outage for customers connected to our Mangaotaki site.
Update: 16:04 - Technicians have replaced the main backhaul, how ever the site remains offline. The team are heading to the Mangaotaki end to inspect.
Update 17:55 - Upgrades have been completed.
12th April 2022
Weather event - Ex Cyclone Fili
Our team will be watching the network closely as Ex Cycle Fili makes landfall.
We do not expect services to be affected, how ever if damage occurs, technicians will be dispatched to site when it is safe to do so.
Te KuitiWalker Road Site cable Repair
We have discovered an issue with 2 of the cables on site at our Walker Road Site, technicians are heading there now to repair, and we expect 2 short outages of up to 15 minutes for some customers while each cable is replaced..
Cables have now been replaced and site is functioning normally.
