All systems are operational
Scheduled Maintenance
Te Anga Site Power Upgrade

We have scheduled maintenance to change out the power supply for our Te Anga Site.

There is a possibility there could be a small backhaul outage of 15 minutes while this happens.

The maintenance window for this is 15/05/2025 between 10am and 1pm. Dependent on weather. The backup date to do this is on the 16/05/2025.

Past Incidents

13th April 2022

Mangaotaki Upgrade, scheduled 3 years ago

If the weather holds out we are looking to upgrade our main Magaotaki feed dish. This will cause an outage for customers connected to our Mangaotaki site.

Update: 16:04 - Technicians have replaced the main backhaul, how ever the site remains offline. The team are heading to the Mangaotaki end to inspect.

Update 17:55 - Upgrades have been completed.

12th April 2022

Weather event - Ex Cyclone Fili

Our team will be watching the network closely as Ex Cycle Fili makes landfall. We do not expect services to be affected, how ever if damage occurs, technicians will be dispatched to site when it is safe to do so.

Te Kuiti Walker Road Site cable Repair

We have discovered an issue with 2 of the cables on site at our Walker Road Site, technicians are heading there now to repair, and we expect 2 short outages of up to 15 minutes for some customers while each cable is replaced.. Cables have now been replaced and site is functioning normally.

11th April 2022

No incidents reported

10th April 2022

No incidents reported

9th April 2022

No incidents reported

8th April 2022

No incidents reported

7th April 2022

No incidents reported

6th April 2022

Kinohaku / Te Waitere Pomarangi backhaul fault

One of our main backhauls to Pomarangi is experiencing issues. This will be affecting performance for some coastal sites.

We will have our team on site in the morning to inspect the fault when it is safe to do so.

Issues have been resolved