All systems are operational

Past Incidents

23rd November 2023

View Road upgrade, scheduled 1 year ago

Our team will be upgrading hardware on our View Road site.

We expect an outage for customers connected to this site for up to 45 minutes while hardware is replaced.

21st November 2023

No incidents reported

20th November 2023

Walker Road Upgrade., scheduled 1 year ago

Our team will be upgrading equipment at our Walker Road site.

This will cause an outage of up to 30 minutes for customers connected to the following sites:

Walker Road Reynolds Road Honikiwi Chindie Waitete Mangarino Hangitiki East

We expect this outage to start between 10am and mid day.

19th November 2023

No incidents reported

18th November 2023

No incidents reported

17th November 2023

No incidents reported

16th November 2023

VoIP Phone Services Cloud Phone System Issues.

We are experiencing an issue with our cloud phone system provider causing phone systems to become inoperable.

The team are looking into this ASAP and will update this page with any further info.

Update: 14:05 The situation is improving, although not as quickly as we had hoped. Be assured though that Yealink are all over this and working as fast as they can to get it completely resolved.

Update 9:30 The systems have been restored. Our team will remove redirects at 9am 17/11 incase there are issues overnight.

15th November 2023

No incidents reported