All systems are operational

Past Incidents

16th November 2023

VoIP Phone Services Cloud Phone System Issues.

We are experiencing an issue with our cloud phone system provider causing phone systems to become inoperable.

The team are looking into this ASAP and will update this page with any further info.

Update: 14:05 The situation is improving, although not as quickly as we had hoped. Be assured though that Yealink are all over this and working as fast as they can to get it completely resolved.

Update 9:30 The systems have been restored. Our team will remove redirects at 9am 17/11 incase there are issues overnight.

15th November 2023

Pomarangi Upgrade, scheduled 11 months ago

Our team will be upgrading our pomarangi site router which will cause an outage of up to 15 minutes for customers connected to the following sites. We will also be finetuning dish alignments while on site.

Pomarangi Te Anga Tamatatotara Piripiri Te Waiters Kinohaku Taharoa Kawhia Waitanguru Pungarehu Puketiti

14th November 2023

No incidents reported

13th November 2023

No incidents reported

12th November 2023

WD Rural Wireless Network Marokopa Store

Our Marokopa Store site has gone offline. The team are investigating potential causes and will update as more information becomes available.

11th November 2023

No incidents reported

10th November 2023

No incidents reported

9th November 2023

No incidents reported

17th October 2023

Pomarangi Upgrade, scheduled 1 year ago

Our team will be upgrading our pomarangi site router which will cause an outage of up to 15 minutes for customers connected to the following sites. We will also be finetuning dish alignments while on site.

Pomarangi Te Anga Tamatatotara Piripiri Te Waiters Kinohaku Taharoa Kawhia Waitanguru Pungarehu Puketiti