23rd February 2025

Waikawau Issue with Site,

One of the sectors on the site is having issues, some customers connected to the site will currently be experiencing loss of service, or slow service.

23/2 5:30pm - Our team remotely reconfigured equipment to get customers back online overnight. 24/2 11:00am - Technicians have been dispatched to site for repairs. 24/2 1:22pm - Technicians have replaced the failed hardware and customer connections are restoring. If your connection has not restored please turn your dish and router off for 5 minutes.