Some systems are experiencing issues

Past Incidents

13th February 2026

No incidents reported

12th February 2026

4G Fixed wireless Services FWA connection outages

We have been informed by our service partner of an issue affecting all 4G FWA connections nation wide. They are currently investigating the issue and implementing a fix. We will provide updates as they are received.

Update: 22:35 12/02/26

The team have deployed a work around that has restored data services. Txt and voice resolution ongoing

11th February 2026

No incidents reported

10th February 2026

Mokauiti 2 Upgrade, scheduled 3 days ago

Our team will be upgrading our Mokauiti 2 site to add extra capacity.

Customers will experience a short outage as we change over equipment.

9th February 2026

No incidents reported

8th February 2026

No incidents reported

7th February 2026

Piopio Mangaotaki outage

We currently have an outage at our Mangaotaki repeater site. The teams are investigating and hope to resolve soon

Update A technician is on their way to site. ETA is 16:45

Update 18:00 We have identified a failed radio, a replacement is enroute to site.

Update 19:40 Equipment has been replaced and services have been restored.