Some systems are experiencing issues

Past Incidents

18th April 2021

No incidents reported

17th April 2021

No incidents reported

16th April 2021

Mahoenui area upgrade, scheduled 1 day ago

We will be upgrading our main Mahoenui backhaul tomorrow morning around 11am. We expect this to take up to half an hour for services to restore.

Fibre/DSL core upgrade, scheduled 2 days ago

We will be migrating to new core hardware for our DSL & fibre customers. We expect a 5 minute outage while we roll over to the new equipment.

Upgrade has been completed.

Otorohanga Maihiihii network coverage

We are investigating issues with our chindie transmitter site this morning. This is affecting our Chindie/Maihihi sites.

8:30am - This issue has been identified as a faulty GPS Antenna. The team is heading to site and the faulty part will be replaced.

9:01am - Team is on site and preparing to change antenna.

9:23am - Antenna has been replaced and backhaul is now back in operation.

15th April 2021

No incidents reported

14th April 2021

No incidents reported

13th April 2021

No incidents reported

12th April 2021

No incidents reported