All systems are operational
Scheduled Maintenance
Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

27th February 2025

No incidents reported

26th February 2025

No incidents reported

25th February 2025

No incidents reported

24th February 2025

Core Network Components Upstream provider outage

One of our upstream providers has had an equipment failure, we are currently running with limited capacity and working to increase this.

22:14 - Services have been restored.

23rd February 2025

Waikawau Issue with Site,

One of the sectors on the site is having issues, some customers connected to the site will currently be experiencing loss of service, or slow service.

23/2 5:30pm - Our team remotely reconfigured equipment to get customers back online overnight. 24/2 11:00am - Technicians have been dispatched to site for repairs. 24/2 1:22pm - Technicians have replaced the failed hardware and customer connections are restoring. If your connection has not restored please turn your dish and router off for 5 minutes.

22nd February 2025

No incidents reported

21st February 2025

No incidents reported