All systems are operational

Past Incidents

24th July 2025

No incidents reported

23rd July 2025

No incidents reported

22nd July 2025

No incidents reported

21st July 2025

No incidents reported

20th July 2025

No incidents reported

19th July 2025

No incidents reported

18th July 2025

Customer Portal Customer Portal

We are currently experiencing an outage with our customer portal due to an upgrade taking longer than expected. We hope to have this resolved soon.

11.43am Customer Portal has been restored, but some customers are still not able to reach the page. Engineers are currently working on this issue, and hope to have it restored ASAP. In the mean time, please call us if you have any queries.

19/07/2025 - portal issue has now be resolved, customer can now log back into the customer portal.

WD Rural Wireless Network Waitanguru site outage

Our Waitanguru repeater site has failed overnight, Our team are looking into this and will try to remotely restore services.

Customers connected to the following sites will be affected.

  • Waitanguru
  • Pungarehu
  • Puketiti

Technicians have remotely restored the site.