All systems are operational

Past Incidents

9th March 2025

Scheduled Network Upgrades, scheduled 4 weeks ago

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12

3rd March 2025

Scheduled Network Upgrades, scheduled 1 month ago

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12

26th February 2025

Network upgrades, scheduled 1 month ago

This has been postponed to Wednesday the 26th of February

Our team will be upgrading components on our Piopio transmitter site. During this time the sites affected will be running on reduced capacity.

Customers will notice reduced speeds during this time. Maintenance Window: 11am - 4pm

Sites Affected: Piopio Mangaotaki Mangaotaki2 Carters Shalimar Shalimar2 Potaka1 Pomarangi Old Hill Piripiri Te Waitere Kinohaku Taharoa TM Station Waitanguru Pungarehu

24th February 2025

Scheduled Network Upgrades, scheduled 1 month ago

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12

19th February 2025

No incidents reported

18th February 2025

4G Fixed wireless Services 4g FWA service disruption

Our upstream provider has advised of issues with multiple parts of their mobile network nation wide. This may affect our FWA customers.

We will advise as any new information becomes available.

20:05 Sites are restoring and some services will gradually return. 21:40 All services restored

17th February 2025

No incidents reported

16th February 2025

No incidents reported

15th February 2025

No incidents reported

14th February 2025

No incidents reported

13th February 2025

No incidents reported

10th February 2025

Network software upgrades, scheduled 1 month ago

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12