Past Incidents

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12

This has been postponed to Wednesday the 26th of February

Our team will be upgrading components on our Piopio transmitter site. During this time the sites affected will be running on reduced capacity.

Customers will notice reduced speeds during this time. Maintenance Window: 11am - 4pm

Sites Affected: Piopio Mangaotaki Mangaotaki2 Carters Shalimar Shalimar2 Potaka1 Pomarangi Old Hill Piripiri Te Waitere Kinohaku Taharoa TM Station Waitanguru Pungarehu

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12

Our upstream provider has advised of issues with multiple parts of their mobile network nation wide. This may affect our FWA customers.

We will advise as any new information becomes available.

20:05 Sites are restoring and some services will gradually return. 21:40 All services restored

Our team will be upgrading our Mokau Hill site on the 17th and 18th of February.

This is a cautionary notification, We expect no outages at this stage.

Maintenance window: 17th - 18th February 11am - 5pm

Sites affected: Mokau Hill Mohakatino Awakau Awakino Mt Duthie Onetai

Our team will be doing software upgrades in small batches on parts of our network over the next 30 days. You may experience short outages of up to 10 minutes during the outage window.

Outage window: 11pm - 6am, February 10 - March 12