All systems are operational

Past Incidents

1st July 2024

Marokopa Store Outage, scheduled 4 months ago

We will be moving our store equipment which will impact customers on this site for up to 3 hours. Update 1/7/24 16:00 - The site has been moved and all customers are back online.

30th June 2024

No incidents reported

29th June 2024

WD Rural Wireless Network 8 Mile backhaul capacity

Our main backhaul feeding our 8Mile site has degraded and our team has swithed on the backup path.

Customers connected to the following sites may experience lower performance than normal.

  • 8 Mile
  • 8 Mile 2
  • Pukenui Road
  • Mokauiti
  • Mokauiti 2
  • Mokauiti 3
  • Mangaiti
  • Omaru
  • Omaru 2
  • Sargents
  • Mahoenui
  • Mahoenui 2
  • Mahoenui 3
  • Potaka 2

Our team are working on a plan to get this back up to full speed as soon as the weather allows.

28th June 2024

Upstream connectivity issues

One of our upstream providers is currently tracking an issue within their network. This may cause short outages to our customers as our network reroutes traffic through alternate paths.

15:25 all services have been restored

27th June 2024

No incidents reported

26th June 2024

No incidents reported

25th June 2024

No incidents reported