Past Incidents

Our team will be upgrading hardware on our View Road site.

We expect an outage for customers connected to this site for up to 45 minutes while hardware is replaced.

Our team will be upgrading equipment at our Walker Road site.

This will cause an outage of up to 30 minutes for customers connected to the following sites:

Walker Road Reynolds Road Honikiwi Chindie Waitete Mangarino Hangitiki East

We expect this outage to start between 10am and mid day.

We are experiencing an issue with our cloud phone system provider causing phone systems to become inoperable.

The team are looking into this ASAP and will update this page with any further info.

Update: 14:05 The situation is improving, although not as quickly as we had hoped. Be assured though that Yealink are all over this and working as fast as they can to get it completely resolved.

Update 9:30 The systems have been restored. Our team will remove redirects at 9am 17/11 incase there are issues overnight.

Our team will be upgrading our pomarangi site router which will cause an outage of up to 15 minutes for customers connected to the following sites. We will also be finetuning dish alignments while on site.

Pomarangi Te Anga Tamatatotara Piripiri Te Waiters Kinohaku Taharoa Kawhia Waitanguru Pungarehu Puketiti