Past Incidents

We have identified an issue with our backhaul between Te Kuiti and Auckland. We are mitigating this and hope to have it resolved soon.

This affects Datacentre and some wireless customers.

Hardware has been replaced, we will monitor the situation to ensure this is resolved.

Our team will be upgrading customer dish software over the next 3 days on our view road site to enable hardware upgrades in the coming months.

There is currently an issue with the main back haul to this site, which was causing some performance issues for some customers. The site is now running on the backup back haul to the site.

Site is now running back on primary back haul.