All systems are operational

Past Incidents

30th August 2023

No incidents reported

29th August 2023

Gadsby Road site upgrade, scheduled 1 year ago

We will be upgrading equipment on our gadsby road site to add capacity. This will cause outages during the day for customers connected to this site.

It will also cause a small outage to customers connected to the following sites for up to 10 minutes.

  • 8 Mile
  • 8 Mile 2
  • Mokauiti
  • Mokauiti 2
  • Mokauiti 3
  • Mahoenui
  • Mahoenui 2
  • Mahoenui 3
  • Potaka 2
  • Omaru
  • Omaru 2
  • Mangaiti Road
  • Sargents Road
  • Pukenui Road

This upgrade has been completed.

Core Network Components wd core network border fault

Our team have identified an issue with one of our core network border routers.

Engineers will be investigating and making changes overnight to resolve this issue.

Customers will run on redundant connections as we make changes.

Maintenance Window: 23:59 - 04:30

28th August 2023

No incidents reported

27th August 2023

Core Network Components Domestic traffic issues

The team is investigating issues with our upstream poviders. This is causing issues with some websites loading.

We are currently isolating the issue. This issue has been resolved.

26th August 2023

No incidents reported

25th August 2023

No incidents reported

24th August 2023

No incidents reported