All systems are operational

Past Incidents

25th May 2023

No incidents reported

24th May 2023

Pomarangi site upgrade, scheduled 1 year ago

We have had an issue with our upgrades from today which has forced us to run these sites on backup connections which are slower than the normal backhaul.

The team are working hard to resolve this and expect it to be sorted by tomorrow afternoon.

We will be doing upgrades to replace equipment on our network.

This will affect the following sites

Pomarangi TM Station Piripiri Kinohaku Te Waitere Taharoa Te Anga Waitanguru Puketiti Pungarehu

While we do these upgrades these sites will run on backup links which will reduce over all capacity and impact customer speeds. We will also have a short outage of up to 15 minutes during the day.

Piopio backhaul change., scheduled 1 year ago

We will be shutting down our primary backhaul do upgrades. This will affect speed for customers connected to the site but the site will stay online.

Marokopa Coast network speed issues

We have had an issue with our upgrades from today which has forced us to run these sites on backup connections which are slower than the normal backhaul.

The team are working hard to resolve this and expect it to be sorted by tomorrow afternoon.

We will be doing upgrades to replace equipment on our network.

This will affect the following sites

Pomarangi TM Station Piripiri Kinohaku Te Waitere Taharoa Te Anga Waitanguru Puketiti Pungarehu

While we do these upgrades these sites will run on backup links which will reduce over all capacity and impact customer speeds. We will also have a short outage of up to 15 minutes during the day.

This issue has now been resolved, full services have been restored.

23rd May 2023

No incidents reported

22nd May 2023

No incidents reported

21st May 2023

No incidents reported

20th May 2023

No incidents reported

19th May 2023

No incidents reported

18th May 2023

Waterfall Hill + Mapara South site changes, scheduled 1 year ago

We will be realigning backhauls for our Waterfall hill to Mapara South sites.

We expect small outages of up to 15 minutes throughout the afternoon as we change equipment and realign dishes.