Past Incidents

We will be upgrading our Tumutumu site for increase capacity on Tuesday the 10th of May.

Upgrade window: 11am - 5pm We expect multiple outages during this time as we replace cabling and equipment.

We will be upgrading the firmware on our Brittens site on the evening of Monday May 9th between 11pm and 12pm We expect an outage for around 10 minutes as upgrades complete.

This will affect the following sites in the Pureora area.

• Brittens
• Waipa Valley
• Lookout (Tiroa)
• Tutu Road

We do not expect any major outages, how ever if the devices fail a technician will be dispatched at first light.

9/5/22 upgrades have been completed.

We have been advised by our providers that certain PBX products may be having issues. If you have issues please call our heldesk on 0800 003 441

1:02pm - We have been advised by our provider that this issue should be resolved. If you continue to have issues please contact our helpdesk so we can escalate the issue.