Past Incidents

Mokauiti Upgrade, scheduled 3 years ago

We will be upgrading our main backhaul link for our Mokauiti site. This will affect the following sites.

Mokauiti Mokauiti 2 Omaru Omaru 2

We expect the outage to be around 10 minutes, this will be between 11am and Midday on Thursday the 24th of April.

No incidents reported

No incidents reported

No incidents reported

No incidents reported

Mahoenui area upgrade, scheduled 3 years ago

We will be upgrading our main Mahoenui backhaul tomorrow morning around 11am. We expect this to take up to half an hour for services to restore.

Fibre/DSL core upgrade, scheduled 3 years ago

We will be migrating to new core hardware for our DSL & fibre customers. We expect a 5 minute outage while we roll over to the new equipment.

Upgrade has been completed.

Otorohanga Maihiihii network coverage

We are investigating issues with our chindie transmitter site this morning. This is affecting our Chindie/Maihihi sites.

8:30am - This issue has been identified as a faulty GPS Antenna. The team is heading to site and the faulty part will be replaced.

9:01am - Team is on site and preparing to change antenna.

9:23am - Antenna has been replaced and backhaul is now back in operation.

No incidents reported

No incidents reported