We will be changing equipemnt at our Puketutu transmit site on 24/4/2024
This will cause an outage of up to 45 minutes for customers connected to the following sites.
Puketutu
Rangitoto
Rangitoto 2
Rangitoto 3
Past Incidents
20th January 2021
Te KuitiView Road Backhaul congestion
We have identified an issue with one of our main backhauls.
The team is working on this and it should be resolved shortly.
Issues have been resolved 4pm 20/1/2021
19th January 2021
No incidents reported
18th January 2021
No incidents reported
17th January 2021
No incidents reported
16th January 2021
No incidents reported
15th January 2021
Chindie hardware replacement, scheduled 3 years ago
We will be replacing equipment at our Chindie site to resolve intermittent issues and increase the capacity to the site.
We expect 1 major outage to internet and phone services of up to 15 minutes as we upgrade the switching equipment and main backhaul link.
This will only affect customers connected to our Chindie site in the Otorohanga district.
VoIP Phone ServicesIssue with VOIP services
All voice services don't currently seem to be working.
An issue with upstream provider.
Waiting on ETA for fix.
