All systems are operational

Past Incidents

20th January 2021

Te Kuiti View Road Backhaul congestion

We have identified an issue with one of our main backhauls. The team is working on this and it should be resolved shortly. Issues have been resolved 4pm 20/1/2021

19th January 2021

No incidents reported

18th January 2021

No incidents reported

17th January 2021

No incidents reported

16th January 2021

No incidents reported

15th January 2021

Chindie hardware replacement, scheduled 4 years ago

We will be replacing equipment at our Chindie site to resolve intermittent issues and increase the capacity to the site. We expect 1 major outage to internet and phone services of up to 15 minutes as we upgrade the switching equipment and main backhaul link. This will only affect customers connected to our Chindie site in the Otorohanga district.

VoIP Phone Services Issue with VOIP services

All voice services don't currently seem to be working. An issue with upstream provider. Waiting on ETA for fix.

Now has been resolved.

14th January 2021

No incidents reported