Some systems are experiencing issues
Scheduled Maintenance
Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

23rd January 2026

Oparure cable replacement, scheduled 1 month ago

Our team will be replacing a damaged cable at our Oparure site.

We do not expect any impact to customers during this work,

22nd January 2026

Kaimai Site - Feeder Offline

There is currently an issue with the feed to our Kaimai site, technicians are currently investigating the cause.

21st January 2026

Piopio Issue with Piopio Pop Feed

Currently we have issues with out POP feed from Piopio, technicians are currently investigating. This will be causing performance issues for customers while our network routes differently.

13:00 The issue has been resolved, and we are currently Monitoring

20th January 2026

Piopio fibre feeder, scheduled 1 month ago

Our team will be doing an emergency equipment replacement at our Piopio fibre feed site. We do not expect any outages but customers connected to the following sites may notice a reduction in performance while the work is underway.

Piopio Pomarangi Shalimar Te Anga Waitanguru Pungarehu Puketiti C Block Piripiri Te Waitere Kinohaku Taharoa

19th January 2026

No incidents reported

18th January 2026

No incidents reported

17th January 2026

No incidents reported