Some systems are experiencing issues

FWA Network

Core Network

Wireless Network

Kaimai Site

Operational

WD Rural Wireless Network

Performance Issues

Fibre Network

Copper Network

Data Centre

Voice Network

Billing

Scheduled Maintenance

Puketutu site repair

Our team are replacing hardware that feeds Rangitoto and Puketutu areas. Lower performance may be experienced by customers in these areas.

Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

1st September 2025

No incidents reported

31st August 2025

Piopio Piopio site - Issue with Primary Backhaul

There is currently a fault with the primary back haul to our Piopio site. So we are running on the backup link. Technicians are on route to investigate the cause. Customers will currently find a decrease in performance with there connection.

Update - 6.15pm - Technicians have been on site and resolved the issue.

30th August 2025

No incidents reported

29th August 2025

No incidents reported

28th August 2025

No incidents reported

27th August 2025

No incidents reported

26th August 2025

No incidents reported