Some systems are experiencing issues

FWA Network

Core Network

Wireless Network

Kaimai Site

Operational

WD Rural Wireless Network

Performance Issues

Fibre Network

Copper Network

Data Centre

Voice Network

Billing

Scheduled Maintenance

Puketutu site repair

Our team are replacing hardware that feeds Rangitoto and Puketutu areas. Lower performance may be experienced by customers in these areas.

Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

15th August 2025

No incidents reported

14th August 2025

No incidents reported

13th August 2025

No incidents reported

12th August 2025

No incidents reported

11th August 2025

No incidents reported

10th August 2025

No incidents reported

9th August 2025

No incidents reported

8th August 2025

Piopio Issue with Piopio POP

Issue has be identified with our Piopio Point of Presence. Network traffic is currently being re routed, this may cause performance issues for end users.

14:50 - Update - Technician has be to site and resolved issue. Site is back online

Kopaki Mapara south Connectivity issue

12:15pm - There is an issue with our Mapara South site, which will be causing an outage for a few customers. Technicians are on there way to resolve the issue. 15:10 - technicians have been to site and resolved the issue.