Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March
Customers may notice a brief disconnection of services during this time.
Past Incidents
6th February 2025
No incidents reported
5th February 2025
Mt Misery - site replacement, scheduled 1 year ago
Our team have been working on replacing the current Mt Misery site to bring it inline with our network standards.
We expect multiple outages for customers connected to this site while we comission and cut over equipment.
Maintenance window: Wednesday 5th February 10AM - 5PM
This site replacement has now been completed.
4th February 2025
Chorus Fibre NetworkFibre services for part of Te Kuiti
There has been fibre cut in Te Kuiti, affecting customers around Queen Street and Awakino Road.
5/02/2025 5.20pm - Chorus Status page advises that it should be fixed by N/A - we will update once we get more information.
06/02/2025 01:12 Update
Services continues to be impacted. No current ETA. Next update on status change.
Update 06/02/2025 8:03 Update
No official update from chorus but we have seen all customer services restored
WD Rural Wireless NetworkMt Misery site potential fault
We are watching our Mt Misery site closely due to battery alerts.
We dont expect the site to go offline and our team are currently working to replace the site.
This site has now been replaced with a new one 30m further up the hill.
3rd February 2025
WD Rural Wireless NetworkKeryx network outage
Our Mokau hilltop site has gone down for unknown reasons.
The team are investigating and will update this ticket as soon as we have any further information
2.45pm, technicians are on route to the mokau hill site to investigate and repair.
4.00pm, technicians have arrived onsite.
4.45pm, technicians have resolved the issue, services are now coming back online. And are currently being monitored
