All systems are operational
Scheduled Maintenance
Walker Road upgrade

Our team will be upgrading backhaul equipment to increase capacity to our Walker Road transmission site.

This work will take place between 10am and 3pm and affect customers connected to the following sites

  • Walker Road
  • Reynolds Road
  • Honikiwi
  • Chindie
  • Waitete
  • Mangarino
  • Hangatiki East

Customers may notice a reduction of speeds during this time.

Past Incidents

29th September 2023

Core Network Components Core backhaul issues.

We have identified an issue with our backhaul between Te Kuiti and Auckland. We are mitigating this and hope to have it resolved soon.

This affects Datacentre and some wireless customers.

Hardware has been replaced, we will monitor the situation to ensure this is resolved.

28th September 2023

No incidents reported

27th September 2023

View road AP software upgrades., scheduled 2 years ago

Our team will be upgrading customer dish software over the next 3 days on our view road site to enable hardware upgrades in the coming months.

26th September 2023

No incidents reported

25th September 2023

No incidents reported

24th September 2023

No incidents reported

23rd September 2023

8 Mile Site 8Mile back haul

There is currently an issue with the main back haul to this site, which was causing some performance issues for some customers. The site is now running on the backup back haul to the site.

Site is now running back on primary back haul.

22nd September 2023

No incidents reported