Some systems are experiencing issues

FWA Network

Core Network

Wireless Network

Kaimai Site

Operational

WD Rural Wireless Network

Performance Issues

Fibre Network

Copper Network

Data Centre

Voice Network

Billing

Scheduled Maintenance

Puketutu site repair

Our team are replacing hardware that feeds Rangitoto and Puketutu areas. Lower performance may be experienced by customers in these areas.

Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

29th June 2022

View Road Upgrade #3, scheduled 3 years ago

We will be cutting over to new equipment on Wednesday the 29th of June. We expect a small outage of up to 15 minutes for customers connected to the following sites

View Road
Te Raumauku
Pururu
Owaikura

28th June 2022

View Road Upgrade #2, scheduled 3 years ago

We will be preparing upgrades on our View Road site on Tuesday the 28th of June. We will be taking the site off mains power for some time as we upgrade our power system. We do not expect any outage.

27th June 2022

No incidents reported

26th June 2022

No incidents reported

25th June 2022

No incidents reported

24th June 2022

No incidents reported

23rd June 2022

No incidents reported

22nd June 2022

No incidents reported

21st June 2022

No incidents reported