All systems are operational
Scheduled Maintenance
Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

15th May 2022

No incidents reported

14th May 2022

Rangitoto Rangitoto/Waipa valley outage.

Technicians have found an issue which is causing an outage for customers connected to the following sites Brittens, Waipa, Lookout and Tutu

We are currently trying to resolve the issue.

14/05/2022 20:15 problem has been resolved and we will continue to monitor. 16/05/2022 12:36 Technicians are planning trip to replace failing hardware. Monitor this item for further updates.

13th May 2022

No incidents reported

12th May 2022

No incidents reported

11th May 2022

Te Kuiti Tumutumu Fault

Our Tumutumu site has gone offline, Technicans are en-route to resolve the issue. Update 2:35pm - Technicians have made changes and site is now back online.

10th May 2022

No incidents reported

9th May 2022

No incidents reported