Some systems are experiencing issues

FWA Network

Core Network

Wireless Network

Kaimai Site

Operational

WD Rural Wireless Network

Performance Issues

Fibre Network

Copper Network

Data Centre

Voice Network

Billing

Scheduled Maintenance

Puketutu site repair

Our team are replacing hardware that feeds Rangitoto and Puketutu areas. Lower performance may be experienced by customers in these areas.

Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

28th November 2021

No incidents reported

27th November 2021

No incidents reported

26th November 2021

No incidents reported

25th November 2021

No incidents reported

24th November 2021

Core Upgrades, scheduled 4 years ago

Our team will be doing core upgrades and migrations to increase performance and reliability of our network. We expect multiple short outages of up to 15 minutes during the maintenance window.

This will only affect UFB and DSL Customers. Maintenance Window: 4am - 6am Wednesday 24th of November.

23rd November 2021

No incidents reported

22nd November 2021

No incidents reported