Some systems are experiencing issues

FWA Network

Core Network

Wireless Network

Kaimai Site

Operational

WD Rural Wireless Network

Performance Issues

Fibre Network

Copper Network

Data Centre

Voice Network

Billing

Scheduled Maintenance

Puketutu site repair

Our team are replacing hardware that feeds Rangitoto and Puketutu areas. Lower performance may be experienced by customers in these areas.

Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

20th November 2021

No incidents reported

19th November 2021

No incidents reported

18th November 2021

Core network upgrades, scheduled 4 years ago

Our team will be doing core network upgrades over night. Maintainance Window: 03:30 - 05:00 This will affect our xDSL and Fibre customers. We expect a short outage of around 5 minutes while the team changes out equipment.

Upgrades completed

17th November 2021

No incidents reported

16th November 2021

No incidents reported

15th November 2021

No incidents reported

14th November 2021

No incidents reported