Some systems are experiencing issues

FWA Network

Core Network

Wireless Network

Kaimai Site

Operational

WD Rural Wireless Network

Performance Issues

Fibre Network

Copper Network

Data Centre

Voice Network

Billing

Scheduled Maintenance

Puketutu site repair

Our team are replacing hardware that feeds Rangitoto and Puketutu areas. Lower performance may be experienced by customers in these areas.

Core network upgrades - March 23rd, 24th, 25th

Our team will be upgrading parts of our core network between 4am and 6am from Monday the 23rd of March until Wednesday the 25th of March

Customers may notice a brief disconnection of services during this time.

Past Incidents

27th October 2021

No incidents reported

26th October 2021

Rangitoto Puketutu backhaul outage

One of our main backhauls has failed and we are running on alternate paths. Technicians are onsite and looking into this issue.

We have found the issue and are working on a resolution. This issue has now been resolved.

This affects performance for the following sites: Puketutu Pururu Owaikura Rangitoto Rangitoto2 Brittens Waipa Valley Lookout Tutu Road Kopaki Waterfall Hill

25th October 2021

No incidents reported

24th October 2021

No incidents reported

23rd October 2021

No incidents reported

22nd October 2021

No incidents reported

21st October 2021

No incidents reported